Regio Placas
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Privacy Policy

Last updated: August 5, 2026

JAMAK AI S.A.S. de C.V. ("JAMAK", "we"), domiciled in Monterrey, Nuevo León, Mexico, is responsible for the processing of your personal data through the RegioPlacas mobile application ("the App") and the regioplacas.app website. This notice describes our data processing under applicable Mexican personal-data protection rules.

1. Personal data we collect

To provide our services we collect:

  • Identification data: full name, email address, mobile phone number
  • Vehicle data: plate number, make, model, year, vehicle type
  • User-provided documents: images and files for licenses, registration cards, identification, insurance policies, and other vehicle documents you choose to store
  • Technical data: push notification token, device identifier, operating system
  • Usage data: App interactions, screens visited, and features used (pseudonymized using an account identifier in PostHog)
  • Limited campaign attribution: source, medium, campaign, and call-to-action placement when you open an App link or voluntarily submit the contact form. Analytics and lead records retain only those limited fields; the hosting platform may temporarily process the requested URL for security and operations. We do not send authentication parameters or advertising identifiers to analytics.

Safe Sale NL: checklist progress, the handoff date, activity log, and reminder identifiers are stored only in the App's local storage, scoped to your account on that device. They are not uploaded to JAMAK or Supabase. We may receive limited, pseudonymized events indicating that you opened or used the feature, but not checklist content, dates, or the activity log. The feature does not request the buyer's name, phone number, identification, or documents.

2. Sensitive personal data

RegioPlacas does not intentionally request sensitive personal data. Documents you choose to upload may nevertheless contain photographs, signatures, addresses, or other additional information. Review each file and redact information that is not necessary before storing it.

3. Purposes of processing

Primary purposes (necessary for the service):

  • Create and manage your user account
  • Check available vehicle information from public sources and identify the source and last-updated date when available
  • Send you alerts and reminders about vehicle deadlines
  • Schedule optional ownership-transfer reminders on your device when you use Safe Sale NL
  • Store the documents and policy details you choose to register

Secondary purposes (optional):

  • Analyze usage patterns to improve the App
  • Measure in aggregate which campaigns lead to the App store listing and attribute a contact request to its campaign
  • Send you communications about new features or services

If you do not wish your data to be used for secondary purposes, you may contact us at the email listed in the contact section.

4. Service providers and data transfers

We use providers that process data on JAMAK's behalf to operate the service. Depending on the feature you use, these may include:

  • Supabase Inc. — secure cloud data storage (US servers)
  • PostHog Inc. — pseudonymized usage analytics
  • Expo / EAS — update distribution and push notifications
  • Apple and Google — sign-in when you choose one of those providers
  • Firebase Cloud Messaging — push token and notification delivery on compatible devices
  • Sentry — crash diagnostics and App stability
  • Resend — transactional and support email delivery
  • Vercel — website hosting and operation
  • Railway — operation of the technical service that retrieves vehicle information requested by the App

We do not sell, rent or share your personal information with third parties for marketing purposes.

5. Government data

The App queries available vehicle information from public sources in Nuevo León, including ICVNL. For REPUVE, the App directs you to the official portal so you can perform the check directly. Results retrieved by RegioPlacas may be retained in cache, and detected balances may remain as account alerts so the service has continuity. Alerts linked to your account are deleted when you delete the account. Technical cache is not linked to your profile and is retained only as needed for security, continuity, and to avoid repeated queries, subject to applicable legal obligations.

6. Vehicle insurance

Insurance quotes and purchasing through RegioPlacas are not available in this launch. We do not share data with brokers for quotes or process payments. Before activating that feature, we will update this notice and request any applicable consent.

7. Security measures

We implement technical and administrative measures to protect your data: TLS encryption in transit, secure authentication, row-level security (RLS) policies in the database, and restricted access to authorized personnel.

8. ARCO rights

You have the right to Access, Rectify, Cancel or Object to the processing of your personal data (ARCO rights). To exercise these rights, send an email to privacidad@regioplacas.app. Include your name, a way to receive our response, the right you wish to exercise, and a clear description of the data involved. Provide only the information needed to verify your identity or, if applicable, your authority to act for someone else. We will respond by email and identify any missing information needed to process the request. You may use the same channel to withdraw consent for processing that depends on consent; withdrawal does not affect processing required by legal or contractual obligations. A cancellation request deletes or blocks active data tied to the account, subject to the limited retention described in the next section.

9. Account deletion

You may request deletion of your account and its associated active data from the Settings section of the App or by sending an email to privacidad@regioplacas.app. The App requires recent authentication. For email requests, we verify control through the account's registered email or linked sign-in method and may require recent authentication or other strictly necessary information if that is insufficient. Once deletion completes, account access is blocked and active data, including profile, vehicle, document, and alert data, is deleted. Providers may retain backup copies or technical records only while needed for secure restoration, fraud prevention, auditing, dispute resolution, or legal obligations. Those records are blocked from ordinary service use and deleted or anonymized when the relevant backup cycle or legal justification ends. When you delete the account in the App, it also attempts to remove Safe Sale NL records from the active device and cancel their reminders. Deleting a vehicle removes that feature's local record for the vehicle. Uninstalling the App removes its local data, subject to the operating system's backup behavior.

10. Minors

RegioPlacas is not directed at persons under 18 years of age. We do not intentionally collect data from minors.

11. Changes to this privacy notice

We reserve the right to modify this notice. Any changes will be published on this page and, if significant, we will notify you through the App.

12. Contact

For any questions about this privacy notice: privacidad@regioplacas.app

JAMAK AI S.A.S. de C.V. — Monterrey, Nuevo León, Mexico